Privacy policy

Last Updated: 03-19-2023

At Created Lab Diamonds (“we,” “us,” “our”), we respect your privacy and are committed to protecting it. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our website createdlabdiamonds.com (“Site”). By using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our Site, including:

a. Personal Information: Personal information is data that can be used to identify or contact you. Examples of personal information include your name, email address, phone number, and mailing address. We collect personal information when you voluntarily provide it to us, such as when you register an account, subscribe to a newsletter, or contact us with a question or concern.

b. Non-Personal Information: Non-personal information is data that cannot be used to identify or contact you. Examples include browser type, operating system, and browsing behavior on our Site. We collect non-personal information using cookies, web beacons, and other tracking technologies to improve our Site and your user experience.

How We Use Your Information

We use the information we collect from you for various purposes, including:

To personalize and improve your experience on our Site
To respond to your inquiries and provide customer support
To send you newsletters, promotional materials, and other information you have requested
To analyze user behavior and trends to improve our Site and services
To detect, prevent, and address technical issues with our Site
To comply with legal obligations and protect the rights of our users and third parties

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our Site, conducting our business, or providing services to you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others’ rights, property, or safety.

Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Security of Your Information

We take the security of your personal information seriously and employ appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately so that we can take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions or concerns about this Privacy Policy, please contact us.

customerservice@createdlabdiamonds.com or call Customer Service at 1-888-522-1639